We may collect and process the following data about you:
- Personal Data: Name, email address, and any other information you provide when you contact us via our contact form.
- Analytics Data: Information collected automatically, such as IP address, browser type, operating system, and pages visited.
2. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose.
- Contract: When processing is necessary for the performance of a contract with you.
- Legal Obligation: When processing is necessary for compliance with a legal obligation.
- Legitimate Interests: When processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support.
- Improve our website and services.
- Send you updates and marketing communications (with your consent).
- Analyze usage patterns to enhance user experience.
4. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Your Rights
Under the GDPR, you have the following rights:
- Access: Request access to your personal data.
- Rectification: Request correction of your personal data.
- Erasure: Request deletion of your personal data.
- Restriction: Request restriction of processing your personal data.
- Objection: Object to processing of your personal data.
- Portability: Request transfer of your personal data to you or a third party.
- Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
- To exercise any of these rights, please contact us at contact@coolbyteslab.com.
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way.
7. International Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@coolbyteslab.com
